General Manager

Job Title: General Manager

Company: Burnand XH Ltd

Reports to: Director of Burnand XH

Responsible for: Branch Managers

Department: Management

Location: Roman Ridge Road, Sheffield S9 1GA

Job Summary

To be responsible for the day to day management of all branches

Main Duties and Responsibilities

• Provide support to Branch Managers in the effective running of their branch
• Oversee daily operations of the business
• Provide direction and guidance to employees in their assigned job duties
• Develop and implement the business plan for profitability
• Evaluate the effectiveness of the marketing program and recommend improvements
• Develop strategies to improve customer and supplier relationships
• Schedule regular team meetings to discuss business updates, issues and recommendations
• Provide feedback on market requirements, competitor activity and market pricing
• Ensure that employees follow company policies and procedures
• Assist to identify business opportunities with new and existing customers
• Actively increase sales opportunities for new, lapsed and existing customers
• Ensure customer enquiries are dealt with promptly and professionally
• Ensure that all branches have effective inspection and checking arrangements, as required by the Quality Management System
• Drive sales and support the branches in achieving sales targets
• Ensure CRM system is updated
• Managerial responsibility for the Branch Managers including appraisal, performance management and discipline where required
• Provide support to the Branch Managers in the management of employees where required, including recruitment, performance management and discipline.
• Drive new product introductions and sales campaigns
• Attend trade days, exhibitions, etc as required

Skills, Knowledge and Experience Required

Essential

• Knowledge of electrical wholesale business and managing high profile customer accounts for both new and existing business
• Comprehensive knowledge and understanding of wholesale and distribution
• Excellent communication skills, both verbal and written
• Experience in managing small teams of people, with experience in absence management, discipline and recruitment
• A proven track record of exceeding sales targets and building strong customer relations
• Be adaptable to change, flexible and able to work unsupervised using own initiative
• Competent in Microsoft Office Suite
• Full UK driving licence

Desirable

• Experience of using Navision would be beneficial

To apply, send your CV and covering letter to recruitment@scx.co.uk